T-mobile relents on unpopular carrier changes

T-Mobile is reversing two recently announced policy changes that sparked widespread backlash from customers and employees alike.

Device promos back on four-per-account limit

The carrier had slashed the number of device promos an account could use from four to just two, a move that frustrated potential switchers and commissions-dependent employees alike. However, T-Mobile has reinstated the original four-per-account limit.

This decision likely stemmed from a desire to appease customers considering rivals and to stem employee dissatisfaction.

Free line device financing now available again for long-time subscribers

Free line device financing now available again for long-time subscribers

Another reversal concerns device financing on free lines. Initially, T-Mobile barred most free lines from accessing device discounts, with some exceptions. However, long-time subscribers who received